Completing Medical Inquiry Request
There are two available methods to complete a Medical Inquiry Request.
Manual Completion
To complete the request manually:
- Complete all “Required for Completion” fields in the Medical Inquiry Request
- In Method of Response Delivery, select Phone or Face to Face
- Select the Verbal Response According to Label checkbox
- Once these steps are completed, the Complete Medical Inquiry Request button will become available

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Automatic Completion
A Medical Inquiry Request is automatically marked as completed once a response is sent using the Request Fulfillment Email function.
This ensures that the request is closed once the response is successfully communicated to the inquirer.
