Creating And Filling In Medical Inquiry Request
To add a Medical Inquiry Request, click the “+” button in the Requests section located on the left side of the Inquiry form.
After clicking the “+” button, a new medical inquiry form is created and ready to be filled in. We explore the different items and functions in the image below.
- Requests Tabs: Each inquiry received will have its dedicated Request Tab
- Add Request Button: The button allows the creation of additional requests
- Medical Inquiry ID: Unique Identifier of the Medical Inquiry incorporates the Case ID and additional information specific to Medical Inquiry
- Classification: Dropdown selection list with information to the inquiry such as on/off label, disease state etc
- Related to Patient: Dropdown selection (Yes/No) on whether a patient is on the product
- Category & Topics: Dropdown selection of a list of Categories and Topics related to the Medical Information question – relates to Metadata from the Product Module
- Query Level: Dropdown selection which classifies the level of the query ie first, second, third line
- Escalation Date: Field automatically populates when an escalation email has been sent out of En3
- Request Fields (Original & Translated): Free text fields to include the question of the inquirer
- Response Fields (Original & Translated): Free text fields to include the response to the inquirer
- Response Delivery: Dropdown selection of how the response will be provided
- Response Date: Field automatically populates when a response email has been sent out of En3
- Verbal Response per Label: Tick box to include verbal response according to label if no document needs to be uploaded
- Document Search Function: Free Text field which allows searching of the Document Library according to the metadata provided in the case
- Upload File Area: Manually upload any documents which may need to be sent in the response to the inquirer